Privacy Policy

Who we are

At Dunn Online, nothing is more important to us than you – our customers, colleagues, suppliers, business partners and communities. We truly value our relationship with you and the trust you place in us.

We respect our associates, customers, suppliers, and all other individuals by promoting the privacy of their personal information, making ethical and respectful use of data and technologies, and applying appropriate record retention to personal and business information.

Respect for the Individual is at the heart of all we do, which is why we take our responsibility to each one of you, when it comes to your Privacy and Personal Information, very seriously.

Privacy Notice Updates

We regularly review our notices to ensure that they accurately reflect our processing activities. Whenever we make a significant change, you can be assured that we will notify you of this. You can see the date our notices were last updated at the bottom of each page. All amendments will also be posted on our website.

Rights and Requests

Personal Information is just that – it’s personal, and it’s yours. You have the right of access to, and the right to rectify, personal information collected and processed by Dunn Online. You also have the right to object to the processing of your personal information or to request that any information that Dunn Online holds about you is deleted or destroyed.

By making a request, you confirm your express and informed consent for Dunn Online to process your personal information in order to fulfill your request.

All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, where after it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

Should you experience any difficulty accessing the web form referenced above, please inform us by emailing.

How do I raise a concern or report a suspicious activity which involves the use of my personal information?

If you have any questions or concerns about our handling of your Personal Information, or if you wish to make a complaint, please contact the office of the Information Officer as follows:

Name of Private Body	Dunn Online
Postal address / Street address	9 Percy Osborn Road, Morningside, Durban, 4000
Telephone number	031 3122211
Email Address	info@dunnonline.co.za

You also have the right to lodge a complaint to the Information Regulator. You can email the Information Regulator with your complaint/query on email info@dunnonline.co.za or call on 031 3122211.